{"id":83,"date":"2023-06-12T12:50:51","date_gmt":"2023-06-12T10:50:51","guid":{"rendered":"https:\/\/svcertification.com\/sk\/?page_id=83"},"modified":"2026-04-09T19:11:05","modified_gmt":"2026-04-09T17:11:05","slug":"skupina","status":"publish","type":"page","link":"https:\/\/svcertification.com\/sk\/skupina\/","title":{"rendered":"Skupina"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Skupina<\/h1>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-1-color has-text-color\"><strong>Vyhl\u00e1senie o politike kvality<\/strong><\/h4>\n\n\n\n<p>Kvalita je hlavnou s\u00fa\u010das\u0165ou procesu technick\u00e9ho a prev\u00e1dzkov\u00e9ho servisu spolo\u010dnosti SV Certification. Na\u0161a kult\u00fara kvality slu\u017eieb sa vyzna\u010duje orient\u00e1ciou na z\u00e1kazn\u00edka a neust\u00e1lym zlep\u0161ovan\u00edm v\u0161etk\u00e9ho, \u010do rob\u00edme:<\/p>\n\n\n\n<p>Poskytovanie kvalitn\u00fdch slu\u017eieb mus\u00ed by\u0165 v centre pozornosti v\u0161etk\u00fdch \u010dlenov SV Certification. Ke\u010f\u017ee pr\u00e1ve v snahe o kvalitu dosahujeme dlhodob\u00fd \u00faspech, na\u0161i \u013eudia sa sna\u017eia:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plnenie potrieb z\u00e1kazn\u00edkov a prekon\u00e1vanie ich o\u010dak\u00e1van\u00ed<\/li>\n\n\n\n<li>R\u00fdchlo a rozumne reagova\u0165 na r\u00fdchle zmeny v obchodnom prostred\u00ed a meniace sa potreby z\u00e1kazn\u00edkov.<\/li>\n\n\n\n<li>Pril\u00e1kajte a udr\u017ete si z\u00e1kazn\u00edkov t\u00fdm, \u017ee budete najlep\u0161\u00ed vo svojej triede.<\/li>\n<\/ul>\n\n\n\n<p>Na zabezpe\u010denie trval\u00e9ho \u00faspechu v oblasti kvality n\u00e1\u0161 mana\u017ement:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Udr\u017eiava\u0165 absol\u00fatny, proakt\u00edvny dlhodob\u00fd z\u00e1v\u00e4zok neust\u00e1leho zlep\u0161ovania a zamerania sa na slu\u017eby z\u00e1kazn\u00edkom.<\/li>\n\n\n\n<li>Pochopi\u0165 koncepty, pozna\u0165 n\u00e1stroje a podporova\u0165 techniky, ktor\u00e9 n\u00e1m umo\u017e\u0148uj\u00fa plne pom\u00e1ha\u0165 z\u00e1kazn\u00edkom pri neust\u00e1lom zlep\u0161ovan\u00ed v\u0161etk\u00e9ho, \u010do rob\u00edme.<\/li>\n\n\n\n<li>P\u00f4sobenie ako vzor pre hodnoty kvality<\/li>\n\n\n\n<li>SV Certification zriadila v\u00fdbor pre nestrannos\u0165, ktor\u00fd zabezpe\u010duje pr\u00edsne dodr\u017eiavanie stanoven\u00fdch noriem nestrannosti a ich kontrolu.<\/li>\n<\/ul>\n\n\n\n<p>Riaditelia, mana\u017ement, zamestnanci a subdod\u00e1vatelia spolo\u010dnosti SV Certification s\u00fa plne odhodlan\u00ed poskytova\u0165 v\u0161etk\u00fdm na\u0161im z\u00e1kazn\u00edkom a potenci\u00e1lnym z\u00e1kazn\u00edkom slu\u017eby, ktor\u00e9 plne sp\u013a\u0148aj\u00fa ich potreby.<\/p>\n\n\n\n<p>Certifika\u010dn\u00fd proces zabezpe\u010duje, \u017ee v\u0161etky audity a rozhodnutia o certifik\u00e1cii sa vykon\u00e1vaj\u00fa v s\u00falade s po\u017eiadavkami pr\u00edslu\u0161nej normy. Okrem toho sa spolo\u010dnos\u0165 SV Certification plne zav\u00e4zuje zabezpe\u010di\u0165, \u017ee bude v plnom s\u00falade so v\u0161etk\u00fdmi predpismi SNAS, pr\u00edslu\u0161n\u00fdmi normami a po\u017eiadavkami na regula\u010dn\u00fd org\u00e1n.<\/p>\n\n\n\n<p>Certifik\u00e1cia SV zaru\u010duje profesion\u00e1lny z\u00e1kazn\u00edcky servis prostredn\u00edctvom vy\u0161kolen\u00fdch, sk\u00fasen\u00fdch a kompetentn\u00fdch pracovn\u00edkov kontroly a podpory.<\/p>\n\n\n\n<p>SV Certification sa neust\u00e1le sna\u017e\u00ed zlep\u0161ova\u0165 svoje slu\u017eby a rob\u00ed to prostredn\u00edctvom pravideln\u00fdch intern\u00fdch a extern\u00fdch auditov, presk\u00faman\u00ed spr\u00e1v, presk\u00faman\u00ed zamestnancov, stretnut\u00ed s mana\u017ementom a stretnut\u00ed s veden\u00edm na z\u00e1klade sp\u00e4tnej v\u00e4zby od z\u00e1kazn\u00edkov.<\/p>\n\n\n\n<p>Ka\u017ed\u00e9ho klienta, ktor\u00fd sa c\u00edti nespokojn\u00fd s ak\u00fdmko\u013evek aspektom slu\u017eieb poskytovan\u00fdch spolo\u010dnos\u0165ou SV Certification, vyz\u00fdvame, aby podal s\u0165a\u017enos\u0165 p\u00edsomne, na ktor\u00fa bude r\u00fdchlo a d\u00f4kladne odpovedan\u00e9.<\/p>\n\n\n\n<p>Ka\u017ed\u00fd klient, ktor\u00fd nes\u00fahlas\u00ed s rozhodnut\u00edm v certifik\u00e1cii, m\u00e1 pr\u00e1vo na odvolanie, ktor\u00e9 sa predlo\u017e\u00ed nez\u00e1vislej odvolacej komisii, ktorej \u010dlenmi s\u00fa osoby, ktor\u00e9 nie s\u00fa zamestnancami SV Certification.<\/p>\n\n\n\n<p>Spolo\u010dnos\u0165 SV Certification si plne uvedomuje, \u017ee pri vykon\u00e1van\u00ed certifika\u010dn\u00fdch \u010dinnost\u00ed je d\u00f4le\u017eit\u00e9 zabezpe\u010di\u0165, aby sa certifika\u010dn\u00fd proces a v\u0161etky audity vykon\u00e1vali nestranne a aby nedoch\u00e1dzalo ku konfliktu z\u00e1ujmov. Na tento \u00fa\u010del boli po\u010das cel\u00e9ho certifika\u010dn\u00e9ho procesu zaveden\u00e9 kontroly na identifik\u00e1ciu ak\u00fdchko\u013evek potenci\u00e1lnych konfliktov a bol zriaden\u00fd nez\u00e1visl\u00fd v\u00fdbor pre nestrannos\u0165, ktor\u00fd dohliada na \u010dinnos\u0165 SV Certification a najm\u00e4 na certifika\u010dn\u00fd proces.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-1-color has-text-color\">Po\u017eiadavky na person\u00e1l a subdod\u00e1vate\u013eov<\/h4>\n\n\n\n<p>Ak\u00e9ko\u013evek inform\u00e1cie z\u00edskan\u00e9 od certifika\u010dn\u00e9ho person\u00e1lu SV, subdod\u00e1vate\u013eov alebo \u010dlenov v\u00fdboru (v akomko\u013evek form\u00e1te) alebo dostupn\u00e9 pre nich, ktor\u00e9 z\u00edskali v priebehu vykon\u00e1vania aud\u00edtorsk\u00fdch \u010dinnost\u00ed alebo po\u010das in\u00fdch certifika\u010dn\u00fdch \u010dinnost\u00ed, alebo po\u010das ak\u00e9hoko\u013evek vz\u0165ahu s organiz\u00e1ciou z ak\u00e9hoko\u013evek in\u00e9ho d\u00f4vodu, sa musia pova\u017eova\u0165 za pr\u00edsne d\u00f4vern\u00e9 a nesm\u00fa sa poskytn\u00fa\u0165 \u017eiadnej tretej strane (pokia\u013e to nie je uveden\u00e9 v norme ISO\/IEC 17021-1: 2015) bez v\u00fdslovn\u00e9ho s\u00fahlasu pr\u00edslu\u0161nej organiz\u00e1cie alebo jednotlivca. Povinnos\u0165 zachov\u00e1va\u0165 d\u00f4vernos\u0165 inform\u00e1ci\u00ed sa bude vz\u0165ahova\u0165 aj na v\u0161etky organiz\u00e1cie, ktor\u00e9 maj\u00fa legit\u00edmne pr\u00e1vo na audit alebo kontrolu certifik\u00e1cie SV.<br>V pr\u00edpade, \u017ee predpisy SV pr\u00e1vne vy\u017eaduj\u00fa poskytnutie d\u00f4vern\u00fdch inform\u00e1ci\u00ed tret\u00edm stran\u00e1m, mus\u00ed by\u0165 dotknut\u00fd klient alebo jednotlivec, pokia\u013e to nie je upraven\u00e9 z\u00e1konom, vopred informovan\u00fd o poskytnut\u00fdch inform\u00e1ci\u00e1ch.<br>Ak sa v\u0161ak us\u00fadi, \u017ee organiz\u00e1cia poru\u0161uje z\u00e1konn\u00e9 po\u017eiadavky alebo m\u00e1 prev\u00e1dzkov\u00e9 postupy, ktor\u00e9 predstavuj\u00fa nebezpe\u010denstvo pre person\u00e1l, z\u00e1kazn\u00edkov alebo \u017eivotn\u00e9 prostredie, SV certifik\u00e1cia si vyhradzuje pr\u00e1vo okam\u017eite ozn\u00e1mi\u0165 tak\u00fdto incident pr\u00edslu\u0161n\u00e9mu org\u00e1nu. Ka\u017ed\u00e9 tak\u00e9to hl\u00e1senie sa uskuto\u010dn\u00ed len so s\u00fahlasom riadite\u013ea.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-1-color has-text-color\">Accesso ai Record<\/h4>\n\n\n\n<p>Tutti i registri saranno conservati in modo sicuro, accessibile solo al personale autorizzato tramite registri cartacei o registri elettronici controllati da password. I subappaltatori si limiteranno all\u2019accesso alle informazioni da loro prodotte nello svolgimento di un audit. Le registrazioni saranno rese disponibili solo alle organizzazioni che possono dimostrare un legittimo (e legale) diritto di visualizzare tali registrazioni e in particolare gli organismi di accreditamento.<br>Dichiarazioni di confidenzialit\u00e0.<br>Tutto il personale, i subappaltatori, i direttori e i membri del comitato dovranno accettare la politica di riservatezza della certificazione SV e firmare un accordo di riservatezza. I subappaltatori firmeranno anche un accordo che contiene anche la responsabilit\u00e0 di mantenere la riservatezza.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-1-color has-text-color\">ZOZNAM \u0160KOLEN\u00cd<\/h4>\n\n\n\n<p><strong><span style=\"color: #004488;\">Kurz ved\u00faceho aud\u00edtora ISO 9001:2015<\/span><br><\/strong>Kurz je zameran\u00fd na konzultantov a aud\u00edtorov, ktor\u00ed chc\u00fa by\u0165 schopn\u00ed vykon\u00e1va\u0165 audity pod\u013ea \u010dast\u00ed II a III v spolo\u010dnostiach s cie\u013eom pos\u00fadi\u0165 ich po\u017eiadavky t\u00fdkaj\u00face sa syst\u00e9mu riadenia a kvality.<br><strong><span style=\"color: #004488;\">Kurz ved\u00faceho aud\u00edtora ISO 14001:2015<\/span><br><\/strong>Kurz je zameran\u00fd na konzultantov a aud\u00edtorov, ktor\u00ed chc\u00fa by\u0165 schopn\u00ed vykon\u00e1va\u0165 audity pod\u013ea \u010dast\u00ed II a III v spolo\u010dnostiach s cie\u013eom pos\u00fadi\u0165 ich po\u017eiadavky t\u00fdkaj\u00face sa syst\u00e9mu environment\u00e1lneho mana\u017e\u00e9rstva.<br><strong><span style=\"color: #004488;\">Kurz ved\u00faceho aud\u00edtora ISO 45001:2018<\/span><br><\/strong>Kurz je zameran\u00fd na konzultantov a aud\u00edtorov, ktor\u00ed chc\u00fa by\u0165 schopn\u00ed vykon\u00e1va\u0165 audity pod\u013ea \u010dast\u00ed II a III v spolo\u010dnostiach s cie\u013eom pos\u00fadi\u0165 ich po\u017eiadavky t\u00fdkaj\u00face sa syst\u00e9mu bezpe\u010dnosti pr\u00e1ce.<br><strong><span style=\"color: #004488;\">Kurz ved\u00faceho aud\u00edtora ISO IEC 27001:2022<\/span><br><\/strong>Kurz je ur\u010den\u00fd pre konzultantov a aud\u00edtorov, ktor\u00ed chc\u00fa by\u0165 schopn\u00ed vykon\u00e1va\u0165 audity pod\u013ea \u010dast\u00ed II a III v spolo\u010dnostiach s cie\u013eom pos\u00fadi\u0165 po\u017eiadavky na ich syst\u00e9m informa\u010dnej bezpe\u010dnosti.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Skupina Vyhl\u00e1senie o politike kvality Kvalita je hlavnou s\u00fa\u010das\u0165ou procesu technick\u00e9ho a prev\u00e1dzkov\u00e9ho servisu spolo\u010dnosti SV Certification. Na\u0161a kult\u00fara kvality slu\u017eieb sa vyzna\u010duje orient\u00e1ciou na z\u00e1kazn\u00edka a neust\u00e1lym zlep\u0161ovan\u00edm v\u0161etk\u00e9ho, \u010do rob\u00edme: Poskytovanie kvalitn\u00fdch slu\u017eieb mus\u00ed by\u0165 v centre pozornosti v\u0161etk\u00fdch \u010dlenov SV Certification. Ke\u010f\u017ee pr\u00e1ve v snahe o kvalitu dosahujeme dlhodob\u00fd \u00faspech, na\u0161i \u013eudia [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":17,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-83","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":1,"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":301,"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/pages\/83\/revisions\/301"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/media\/17"}],"wp:attachment":[{"href":"https:\/\/svcertification.com\/sk\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}